Bilingual Call Center Representative at Kelly Services - UK Jobs

Job Description Are you a fluent communicator in both English and Spanish? Do you thrive in a dynamic and customer-centric environment? Kelly Services invites you to join our team as a Bilingual Call Center Representative. Responsibilities: Customer Engagement: Interact with customers in a professional and courteous manner, addressing inquiries, resolving issues, and providing exceptional service. Language Proficiency: Utilize your bilingual skills to communicate effectively in both English and Spanish, ensuring a seamless customer experience. Problem Resolution: Identify and resolve customer concerns efficiently, demonstrating a commitment to customer satisfaction. Documentation: Accurately document customer interactions, inquiries, and resolutions in the company database. Adaptability: Thrive in a fast-paced environment, adapting to changing priorities and maintaining a positive attitude. Required Skills: Bilingual Proficiency: Fluent in English and Spanish. Communication Skills: Strong verbal and written communication skills. Customer Focus: A passion for delivering exceptional customer service. Problem-Solving: Ability to analyze and solve customer issues promptly. Adaptability: Comfortable in a dynamic and ever-changing work environment. Team Collaboration: Work effectively as part of a team, contributing to a positive work culture. How to Apply:If you are ready to embark on a rewarding career as a Bilingual Call Center Representative with Kelly Services, please submit your resume and a cover letter highlighting your relevant experience to us Join Us: At Kelly Services, we believe in the power of diverse perspectives and the impact of collaboration. Join us in shaping the future of work and making a difference in the lives of our customers. Kelly Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.