Receptionist (Full-time) - The Waterford

Job Summary

The Elite Job is seeking a friendly, professional, and organized Receptionist to join the team at The Waterford, a prestigious establishment known for its exceptional service and welcoming atmosphere. As the first point of contact for guests, visitors, and staff, the Receptionist plays a critical role in delivering outstanding front-desk service while maintaining a high standard of confidentiality and professionalism. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-facing environment.

Key Responsibilities

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  • Greet and welcome guests, residents, and visitors with warmth and professionalism.

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  • Answer, screen, and forward incoming calls using a multi-line phone system.

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  • Maintain a tidy and organized front desk and reception area.

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  • Manage incoming and outgoing mail and packages.

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  • Schedule appointments, coordinate meeting room bookings, and maintain visitor logs.

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  • Provide accurate information in-person, via phone, or email regarding the facility and its services.

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  • Assist with administrative duties including filing, data entry, and document handling.

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  • Ensure compliance with building security procedures, including guest check-in and access control.

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  • Support various departments with clerical tasks as needed.

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Required Skills and Qualifications

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  • High school diploma or equivalent.

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  • Proven experience in a receptionist, front desk, or administrative support role.

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  • Excellent verbal and written communication skills.

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  • Strong interpersonal and customer service skills.

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  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

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  • Professional appearance and demeanor.

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  • Ability to multitask and remain calm under pressure.

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  • Strong attention to detail and organizational abilities.

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Experience

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  • 1–3 years of experience in a front desk or customer service role, preferably within a residential, hospitality, or corporate environment.

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  • Experience handling multi-line phone systems and scheduling tools is highly desirable.

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Working Hours

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  • Full-time position, 40 hours per week.

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  • Shift coverage may include weekdays, occasional weekends, or public holidays depending on operational needs.

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  • Shifts typically range between 8:00 AM and 6:00 PM, with some flexibility required.

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Knowledge, Skills, and Abilities

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  • Knowledge of office and administrative procedures.

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  • Ability to handle sensitive and confidential information with discretion.

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  • Strong problem-solving and decision-making skills.

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  • Ability to work independently and as part of a team.

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  • Customer-centric attitude with a proactive mindset.

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Benefits

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  • Competitive hourly wage/salary package.

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  • Health, dental, and vision insurance (eligible after probation).

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  • Paid time off and holiday pay.

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  • Opportunities for career growth within The Elite Job network.

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  • Supportive and inclusive work environment.

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  • Employee recognition and wellness programs.

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Why Join Us

Joining The Elite Job at The Waterford means becoming part of a team that values excellence, courtesy, and professionalism. We take pride in creating a positive experience for everyone who enters our facility—from our valued residents and guests to our dedicated employees. If you are passionate about providing exceptional service and being the face of a respected organization, we invite you to bring your talent and energy to our team.

How to Apply

Interested candidates should submit their updated resume and a brief cover letter detailing their relevant experience to us with the subject line: Receptionist – The Waterford.

Applications will be reviewed on a rolling basis. Early applications are encouraged. Only shortlisted candidates will be contacted.

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