IT Infrastructure Support Analyst

What role you will play in team Provide technical support for our IT infrastructure resolving issues and ensuring seamless operation of systems What you will do Monitor systems troubleshoot problems maintain documentation and collaborate with other IT teams Key responsibility Provide technical support for hardware software and network issues Monitor system performance and identify potential problems Troubleshoot and resolve IT incidents and requests Maintain detailed documentation of IT systems and processes Collaborate with other IT teams to resolve complex issues Participate in IT projects and initiatives Required Qualification and Skills Bachelor s degree in computer science or a related field 0 1 year of experience in IT support or a related field Strong understanding of IT infrastructure components Proficient in troubleshooting and resolving IT problems Excellent communication and problem solving skills Benefits Included Competitive salary and benefits package Opportunities for career growth and development Professional training and development opportunities A supportive and inclusive work environment A Day in the Life A typical day would involve responding to support requests troubleshooting issues and collaborating with colleagues to ensure smooth IT operations